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Frequently asked questions

What is an event?

An event refers to a single trace span or metric-label combination sent to our API as OTLP or JSON. It captures any relevant data from your system, including all context fields generated by your application's instrumentation.

What types of evaluations are supported?

HoneyHive supports 2 primary types of evaluations:

  1. Automated Evaluations
    These are functions—either code-based or using LLM-as-a-judge—that automatically score your sessions, agents, or spans. They generate measurable scores and provide explanations for their assessments.

  2. Human Evaluations
    We strongly recommend a hybrid evaluation approach that combines automation with human oversight. This helps you account for evaluator bias and ensures alignment with your domain experts' standards. HoneyHive lets you create custom scoring rubrics and annotation queues that domain experts can use to manually grade outputs.

How does HoneyHive secure my data?

All data is secure and encrypted at rest and in transit. We are SOC-2 Type II, GDPR, and HIPAA compliant, conduct regular penetration tests via 3rd-party auditors, and provide flexible hosting solutions, including self-hosting and single-tenant SaaS.

Can I self-host HoneyHive?

Yes, you can self-host HoneyHive on the Enterprise plan. We provide flexible self-hosting options across all major cloud providers.

How do I integrate my application?

We offer SDKs in Python and Typescript with native OpenTelemetry support, and provide automatic instrumentation for 50+ popular libraries. For users using other languages, you can send your OpenTelemetry traces to our OTEL collector or manually instrument your application using our APIs.

Do you offer startup discounts?

Yes, we do offer startup discounts for companies with less than $5M of total funding raised. Contact us to learn more.

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